Delivery and Refunds

Return Policy

Coffee is a perishable product and roasted to order, so we’re unable to accept returns on coffee orders. However, we want you to be happy with your purchase!

Merchandise and other items can be returned, provided they are unopened and in a resellable condition. Returns are accepted within 20 days of delivery, at the customer's cost.

If there was an error with your order, or if you're not completely satisfied with your coffee/products, please don't hesitate to reach out to us at info@carrow.ie. We'll do our best to make things right!

Shipping

We offer standard shipping within the Republic of Ireland (ROI) and Northern Ireland (NI) via Fastway. At checkout, you also have the option to choose An Post or DPD at a different rate.

All orders are processed and shipped within 1-3 business days, and we’ll provide tracking information once your order has shipped.

For European and international orders, shipping rates are calculated at checkout based on your location.

or any shipping inquiries or special requests, feel free to contact us at info@carrow.ie.